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PRM (Partner Relationship Management)

PRM, or partner relationship management, is the software and process used to recruit, onboard, manage, and grow a company's network of business partners.

PRM is to partners what CRM is to customers. A PRM platform centralizes partner onboarding, training, deal registration, co-marketing assets, and performance tracking, giving channel teams one place to manage the full partner lifecycle.

It is most associated with B2B and SaaS channel programs — resellers, referral partners, and technology partners — where relationships are higher-touch than a typical affiliate program and require structured enablement.

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