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Inbox & AI

AI replies

Draft a reply to any inbound email in one click, then edit and send it yourself.

Autocloz AI replies drafts a response to an inbound email from inside the Unibox. Click Draft with AI and it writes a subject and body from the message you received plus any context you type, such as a price or a meeting link. The draft lands in the reply editor, where you change what you like and press send. Nothing is sent automatically.

What you get
  • ·Drafts from the inbound message plus the context you add
  • ·Fills the Unibox reply editor, ready to edit
  • ·Classify labels a reply and suggests the next step
  • ·Never sends on its own: every reply needs your click
  • ·Runs on your workspace AI provider, with switches in Settings
AI reply · drafting from intent
Inbound · 2 minutes ago
“Hey Jamie, this looks interesting but we’re locked into HubSpot for the next 18 months. Worth circling back when our renewal hits?”
DeferScore 7/10 · re-engage in 14 months
AI draft
Totally fair — happy to circle back. I’ll set a reminder for ~60 days before your HubSpot renewal. In the meantime, if you want, I can drop a 5-min Loom on how teams typically run alongside HubSpot for the first 6 months — most teams keep both.
128 words · ~30s readMatches your last 50 replies in tone
Tone match94%
ShorterLonger+ CTALess casualAdd link
SendSave draft
How it works

The detail.

How a draft is made

Draft with AI reads the subject and the first 4,000 characters of the message you are answering, plus a short note you can add, such as the price you quoted or the calendar link you want to share. It returns a subject and a body in a friendly, short tone. The inbound text is fenced off from the instructions, so a line in the prospect's email cannot tell the model what to write.

You stay the sender

There is no setting that sends AI replies automatically. The draft appears in the same editor you use for any reply, so you read it, change it and send it like any other message. A reply that misreads the prospect never leaves your inbox without you seeing it first.

Sorting replies with Classify

Classify reads a reply and returns a label, such as interested, not now or unsubscribe, with a confidence score and a suggested next step. The label comes from a fixed list, so an odd email cannot invent a new category that routes it somewhere unexpected.

Controls and cost

AI features use the provider your workspace connects in Settings, AI and Models. An admin can turn AI off for the whole workspace, or just for reply drafting, and each call passes the same usage check as every other AI feature in Autocloz.

Side-by-side

vs. writing every reply by hand / copy-pasting into a chatbot

The honest comparison — what changes when you switch.

Capability
Typical alternative
Autocloz
Where the draft appears
A separate chat window you copy from
The Unibox reply editor, next to the thread
What it reads
Whatever you paste in
The inbound subject and body, plus your note
Sending
Manual
Manual: every AI draft needs your click
Admin control
None
Turn AI or reply drafting off in Settings, AI and Models
What sets us apart

Four things you won’t find elsewhere.

Inside the inbox you already use

Draft with AI sits in the Unibox reply editor, so there is no copy and paste between tabs. The draft replaces the empty editor and you take it from there.

Your context, one field

Type the detail the prospect needs, like a price, a date or a link, and the draft works it in. Without a note, the draft answers only what the email asked.

Human-confirmed, always

Autocloz has no auto-send for AI replies. Every AI draft is sent by a person, which keeps brand voice and compliance in your hands.

Admin switches

Owners can switch AI off for the workspace or only for reply drafting in Settings, AI and Models, and the change applies to every user at once.

Example scenarios

How a team would use this.

Founder handling inbound replies

Answering a pricing question fast

A prospect asks what the Growth plan costs. The founder opens the thread in the Unibox, types the price into the context note, clicks Draft with AI and gets a short reply that answers the question. They adjust one sentence and send it.

A reply drafted in seconds, checked and sent by the founder
SDR on a shared inbox

Triaging a busy inbox

The SDR runs Classify on new replies. Interested ones go to the top of the day; unsubscribes are handled first so nobody emails them again. Draft with AI then gives a starting point for each interested reply.

Replies labelled before anyone writes a word
SDR in a regulated industry

Keeping regulated wording in check

Because every draft stops in the editor, the SDR can remove a claim their compliance team does not allow before sending. The reply that goes out is the one a person approved.

No AI text reaches a prospect unreviewed
In depth

The full story.

Autocloz AI replies help a sales team answer inbound email faster without handing the send button to a model. The feature lives in the Unibox, the shared inbox for every connected mailbox. Open a reply, click Draft with AI, and a subject line and body appear in the reply editor.

The draft is built from two things: the message you are answering, and a short note you can add. The note is where you put what only you know, such as the price you agreed, the case study you want to mention or the link to your calendar. Autocloz reads up to the first 4,000 characters of the inbound message and fences it off from the instructions, so text inside a prospect's email cannot steer what the draft says.

Classify is the second half of the feature. It labels a reply from a fixed list, gives a confidence score and suggests a next step, which makes it quicker to decide which replies need attention first. Because the label always comes from that list, an unusual email cannot invent a category that routes it somewhere unexpected.

Autocloz does not send AI replies automatically, and there is no setting that turns that on. Each draft stops in the editor for a person to read, edit and send. AI runs on the provider your workspace connects in Settings, AI and Models, where an owner can switch AI off for the whole workspace or only for reply drafting.

Pairs well with