Question 1

Is the free plan a trial?

Accepted Answer

No. There is no clock on it. Up to 3 users, 100,000 contacts, 10 mailboxes, email and calling with daily limits, the 21-day warmup, booking pages and the compliance gate — free forever, no credit card. You upgrade when your send volume outgrows the daily limits or you need SMS, WhatsApp or LinkedIn, not when a timer runs out.

Question 2

Why is there no per-seat pricing?

Accepted Answer

Because charging per seat punishes you for putting the whole team on the same record, which is the entire point of a CRM. Every plan has a flat price and a seat cap — 3 users on free, 10 on Growth, 15 on Pro, 50 on Scale. You pay for how much you send, not how many people watch.

Question 3

What does annual billing actually save?

Accepted Answer

Twenty-five percent against the monthly rate — you pay for nine months and get twelve. Annual is the cheaper commitment, so make it after the free plan has already shown you the product works: payments are final and non-refundable.

Question 4

Are carrier and AI costs included?

Accepted Answer

No, and that is deliberate. You bring your own Telnyx, Twilio or MSG91 account and your own OpenAI or Anthropic key, and you pay those providers directly at their rates with zero Autocloz markup. We are not reselling you your own sending, which is a large part of why the CRM can be free.

Question 5

What happens if I go over a daily limit?

Accepted Answer

Sending pauses for the rest of that day rather than silently queueing or billing you an overage. You see it in the dispatcher, and you can either wait for the reset or upgrade.

Question 6

Is the lifetime plan really one payment?

Accepted Answer

Yes — every Pro feature with no renewal. It is priced at roughly five and a half years of monthly Pro, so it makes sense if you are confident about the long run and not much sense if you are still evaluating.

Question 7

What if I cancel?

Accepted Answer

Cancel any time and keep your data — export everything to CSV or JSON. Cancelling stops the next renewal and you keep paid access until the period you paid for ends. Payments are final and non-refundable, and nothing is held hostage.

Question 8

Do I have to talk to sales?

Accepted Answer

Only on Scale, and only because governance setup genuinely needs a conversation. Free, Growth and Pro are all self-serve — you can be sending today without speaking to anyone.

Per day	Free CRM	Growth	Pro	Scale
AI	Not included	Not included	Bring your own AI key — unlimited AI	Bring your own AI key — unlimited AI
Email	100	1,000	2,500	5,000
Call	100	1,000	2,500	5,000
LinkedIn · Coming soon	Not included	Not included	Not included	5,000
SMS	Not included	1,000	2,500	5,000
WhatsApp	Not included	1,000	2,500	5,000
Mailboxes	10	50	100	500
Contacts stored	100,000	200,000	500,000	Unlimited
Verifications / day	5	20	30	40
Lead database / daySearching is free. Revealing a verified email costs 0 credits; a verified phone costs 1 credit.	Unlimited	Unlimited	Unlimited	Unlimited
Users	3	10	15	50

What is included	Free CRM	Growth	Pro	Scale
Chatbot	Included	Included	Included	Included
Contact Forms	Included	Included	Included	Included
Booking pages & meeting scheduling	Included	Included	Included	Included
CRM, pipeline & deals	Included	Included	Included	Included
Unibox	Included	Included	Included	Included
Custom fields on leads/deals	Included	Included	Included	Included
Teams + team leaders	Included	Included	Included	Included
Campaigns	Included	Included	Included	Included
Dialer Campaigns	Included	Included	Included	Included
Email newsletters & broadcasts	Included	Included	Included	Included
Email signature designer (10+ templates)	Included	Included	Included	Included
Autopilot rule engine	Not included	Included	Included	Included
Deal forecast + win rate	Not included	Included	Included	Included
AI Lead Pages (personalized microsites)	Not included	Not included	Included	Included
Custom permission presets	Not included	Included	Included	Included
AI-generated personalization	Not included	Not included	Included	Included
AI reply drafts (Unibox)	Not included	Not included	Included	Included
AI voice agents	Not included	Not included	Included	Included
Find Leads	Included	Included	Included	Included
Remove Autocloz branding (signatures · emails · Chatbot · Contact Forms · Booking · Lead Pages)	Not included	Not included	Included	Included
Public API + webhooks	Not included	Not included	Not included	Included
Priority support	Not included	Not included	Not included	Included

Free forever. Then you pay for volume, never for seats.

Lifetime Pro — pay once, keep it.

What each plan actually lets you send.

Against the stack you are already renting.

Pricing questions, answered.

Start on the free plan. Upgrade when the volume asks you to.