Autocloz + MSG91 SMS
MSG91 SMS powers the SMS channel once you connect your own account. Autocloz sends and receives text messages through MSG91 SMS, threads them in the unified inbox, and enforces opt-out: a STOP keyword auto-adds the contact to your DNC list. You bring the MSG91 SMS account and the 10DLC/registration it requires.
What you can do with MSG91 SMS
MSG91 SMS plugs into the SMS stack — bring your own sms provider, scoped to your workspace.
Two-way texting
Send and receive SMS through your own provider account; inbound replies thread in the unified inbox beside the lead.
STOP-keyword auto-DNC
A STOP reply automatically adds the contact to your do-not-contact list, so opt-out is honoured without manual cleanup.
SMS steps in sequences
Drop SMS touches into multi-channel sequences alongside email and calls, governed by the same quiet-hours and compliance gates.
How to connect MSG91 SMS
Bring your own SMS provider — you keep control of the account, the spend and the data boundary.
- 1
Set up your MSG91 SMS account
Bring a MSG91 SMS account with messaging enabled and complete any required carrier registration (10DLC / toll-free) on their side.
- 2
Connect SMS in Settings
Under Settings → Channels → SMS, choose MSG91 SMS and paste your credentials and sending number. The connection is scoped to your workspace.
- 3
Confirm send + opt-out
Send a test message and reply STOP to confirm two-way delivery and that opt-out writes to your DNC list as expected.
- 4
Add SMS to sequences
Use SMS as a step in multi-channel sequences. Quiet-hours and DNC checks apply automatically before any message goes out.
Part of the SMS stack
MSG91 SMS is one of the providers behind the SMS channel. All providers share the same two-way threading, STOP-keyword DNC and quiet-hours enforcement.
Explore the SMS featureRelated integrations
Frequently asked
Do I bring my own MSG91 SMS account for SMS?
Yes. MSG91 SMS is a bring-your-own-provider integration. You connect your own account and sending number, and complete any carrier registration (10DLC / toll-free) on MSG91 SMS's side.
How is opt-out handled?
A STOP-keyword reply automatically adds the contact to your do-not-contact list, so opt-outs are honoured without manual cleanup.
Can SMS be part of a sequence?
Yes. SMS works as a step in multi-channel sequences alongside email and calls, governed by the same quiet-hours and DNC gates.
Do inbound replies show up in Autocloz?
Yes. Inbound texts thread in the unified inbox next to the lead, so the SMS conversation lives with the rest of the contact history.
Run MSG91 SMS inside Autocloz
Bring your own account, plug it into the SMS channel, and keep a free-forever CRM with unlimited users.